Qualifications of a Successful Company

Qualifications of a Successful Company

1.    Outstanding Market Leadership Supported By:

a.      Product Innovation

b.      Quality Products

c.      Outstanding Customer Service

                                               i.     Pre-order

                                              ii.     Pre-delivery

                                            iii.     Post delivery

2.    Professionalism in Management at All Levels

a.      Competence in Strategic Planning

b.      Tangible Objectives for All

c.      Rewards to Those Who Produce & Make The Difference

d.     Honest Communications

e.      Climate of Trust

3.    Good Measurement Systems For:

a.      Product Performance

b.      Customer Satisfaction

c.      People Performance

4.    Cost Improvement – A Way of Life

5.    Emphasis On Human Resources

a.      Systematic – Careful Recruitment

b.      Only The Competent Are Promoted

c.      Management By Example

d.     Good Corporate Citizen

6.    They Have Fun