You can assess the opportunities that may lie within your business model. Here are some questions to help you identify these opportunities.
Value Proposition Opportunities
- Could you generate recurring revenues by converting products into services?
- Could you better integrate your products or services?
- Which additional customer needs could you satisfy?
- What complements to or extensions of your value proposition are possible?
- What other jobs could you do on behalf of your customer?
Cost/Revenue Opportunities
- Can you replace one-time transaction revenues with recurring revenues?
- What other elements would customers be willing to pay for?
- Do you have cross selling opportunities either internally or with partners?
- What other revenue streams could you add or create?
- Can you increase prices?
- Where can you reduce costs?
- Could you use less costly resources to achieve the same results?
- Which key resources could be better sourced from partners?
- Do you have unused intellectual property of value to others?
- Could you standardize some Key Activities?
- How could you improve efficiency in general?
- Would IT support boost efficiency?
- Are there outsourcing opportunities?
- Could greater collaboration with partners help you focus on your core business?
- Are there cross selling opportunities with partners?
- Could partner channels help you better reach customers?
- Could partners complement your value proposition?
Customer Interface Opportunities
- How can you benefit from a growing market?
- Could you serve new customer segments?
- Could you better serve your customer segments through finer segmentation?
- How could you improve channel efficiency or effectiveness?
- Could you integrate your channels better?
- Could you find new complementary partner channels?
- Could you increase margins by directly serving customers?
- Could you better align channels with customer segments?
- Is there potential to improve customer follow-up?
- How could you tighten your relationships with customers?
- Could you improve personalization?
- How could you increase switching costs?
- Have you identified and "fired" unprofitable customers? If not, why not?
- Do you need to automate some relationships?
No comments:
Post a Comment