When building your business, there are 6 key areas to focus on as you build.
Your Markets - identify and define a set of customers who have needs you can provide solutions for.
Products and/or Services - develop them so they are the right fit for your customers and you clearly communicate the offering, the benefits and value proposition to the customer.
Resources - what you need to acquire and/or develop to operate your business ... includes people (knowledge, experience, skill sets), equipment, facilities, $$.
Operational Systems - processes and systems that need to be in place to ensure your business can operate and scale effectively to manage growth.......sort of like the plumbing in your home. It has to be in place and working or you can't live in the house. Think about your business processes and systems as your organization's plumbing.
Management Systems - need to be in place for long term success...... includes strategic thinking/planning that leads to a plan you can execute, ensuring staff learns how to manage along with systems in place to manage and measure performance.
Culture - as you add more people .... values, beliefs and traditions that influence people's behavior, productivity and results become a critical focus of leadership and management.
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