Defining roles - responsibility & authority for the people you manage within the 85-10-5 Rule goes a long way in empowering your staff. Think about how you want to delegate within the following framework:
Allow the person to perform 85% of their tasks/decisions without the need to review the decision in advance or report back on what has been done.
10% of the tasks/decisions can be made, but report back as to what is happening.
5% of the tasks/decisions must be reviewed and approved by you prior to any action.
Talking through responsibilities and authority within the above framework will provide the best path to empowerment and increased productivity.
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